Cookie policy
Last updated July 2026.
CleanDoneuses only the handful of cookies it needs to work. We set no advertising or tracking cookies, so there's no cookie banner - under the Privacy and Electronic Communications Regulations (PECR), strictly-necessary cookies don't need consent.
What cookies do we set?
All of these are essential to delivering the service you asked for:
| Cookie | What it's for | Lasts |
|---|---|---|
| Cleaner session | Keeps you signed in to the app | 30 days |
| Customer portal session | Keeps a customer signed in to their portal | 30 days |
| Sign-in security token | Protects "Continue with Google" sign-in against cross-site request forgery | 10 minutes |
| Passkey challenge | A short-lived token used while setting up or using a passkey (Face ID / Touch ID / fingerprint) | 5 minutes |
What about analytics?
We measure how the app is used with privacy-first, cookieless analytics. They set nothing on your device, don't follow you across other sites, and report only aggregate numbers - so they fall outside PECR's cookie rules. We don't build advertising profiles, and there are no third-party tracking scripts (no Google Analytics, no ad pixels).
How do I manage cookies?
Because the cookies above are essential to signing in, blocking them in your browser will stop you logging in. You can clear them any time through your browser settings - you'll just be signed out.
How to reach us
Questions about cookies or your data? Email support@cleandone.co.uk.